Testimonials
- Lisa WinterWe had a great experience with Window Depot. Dave's expertise was key, he knew how to take the old windows out and install the new ones without destroying the existing molding. His in depth knowledge sealed the deal for us and there was no pressure or attempt to upsell. In fact I upsold myself, insisting on triple pane when Dave said we didn't need them, and he gave me a great deal on those. Ashley in the office was super responsive and professional. Pricing was great, a coworker of mine paid almost double what we paid for the same number of vinyl windows. Robert did fantastic job installing them, and we really like them. They look great and let in way less road noise. We had a minor issue with a few of them not staying open, and they sent someone right out to fix them. Could not be happier we went with Window Depot. - 3/15/2022read moreread lessMatthew AdamsWe received quotes from three different companies to replace all 24 windows in our home. Window Depot was on our list to get a quote from based upon their 5 star rating and positive reviews from past customers. We chose Window Depot based upon the quality of their products, the excellent customer service and prompt follow up to all our questions and their price was very competitive. We are so thankful we went with Window Depot as their install team, lead by Edwin, were stellar in regards to timely arrival, clean up daily and their attention to detail on each window the replaced. Our home has been transformed! Big thanks to the Window Depot team!! - 3/31/2023read moreread lessJeremy HuckebaBrad is the owner of this company and lays out his core values for his customers expectations. You can expect great service with this company as they offer a quality product along with Integrity and knowledge in the window industry. Dave is very knowledgeable as well but also gives details where it matters (explaining how they could build out a frame to match with where the garage frame sticks out so it would show conformity instead of just tearing out the window frame so they could get a window to fit) so able to save on cost of labor so that money could go into more window options! Ashley is very personable over the phone and even follows up to ensure customer satisfaction. Highly recommend if you are looking to remodel or building a custom home!! - 5/25/2021read moreread lessDr. Lin XiExcellent Sunroom Window Depot of Raleigh did an excellent job on converting my screened in porch to a sunroom
enclosed with windows and a sliding patio door. I chose Window Depot because of their
amazing reviews and proof of excellence with numerous other happy customers. I have seen the
results of choosing the cheapest option, and it is a disaster waiting to happen. Though Window
Depot of Raleigh was not the cheapest option, I still chose them because of their 5-star review
status and track record with all their other customers. Despite not being the cheapest, they still
came out to do a free estimate which was very affordable and competitive. Their installation was
very detailed, and they walked me through everything to ensure my full satisfaction. Finally,
they have a phenomenal product and labor warranty. I highly recommend them for sunrooms! - 8/10/2023read moreread less - Donna Chivis (DJ)The installer was the same person who measured my windows, so that was my first confidence in the company. He was efficient and did his work with a smile. He also explained coil and caulking choices so I was kept in the know throughout the installation. Easy company to do business with and their financial terms were easy to understand and work with. - 2/05/2023read moreread lessTim AmmonsWindow Depot did a terrific job. They replaced 8 windows for us, and the windows were everything we hoped they would be. They installed them well, showed us how to use them, and cleaned up after themselves. My only regret is we couldn't replace all our windows at that time. When we decide to replace the others, we will call Window Depot. - 12/14/2021read moreread lessThe SandersGreat experience with Window Depot of Raleigh. Dave's industry knowledge helped us make the right choice for our 44 year-old home, where we were replacing 13 single-pane windows. The pricing was very competitive across the 5 bids we received, particularly when we moved to a non-white outside color. The installers were quick (a little over a day), professional, and friendly. We could not be happier. - 8/12/2021read moreread lessDale HealdIt was a pleasure working with all the folks at Window Depot USA of Raleigh. Speaking with Brad on the phone and having Dave come by the house to see what we needed. They were prompt, extremely nice and got our windows in in a timely manner. The installers were professional and left everything clean and nice. Ashley was so nice to speak with. If you need windows or doors these are the people to call. - 3/29/2021read moreread lessNancy MartinWonderful experience with Window Depot. Dave did an excellent job installing them. We replaced 27 windows. A couple of grids in the windows were wrong but they immediately ordered the correct ones and replaced them within two weeks. There was no extra charge for the color we wanted. After getting several estimates, we chose them. We are happy we did! - 12/07/2022read moreread less
- Angie CI called Window Depot about getting 5 windows replaced. They were so easy to work with, helpful in making my choices and the price was reasonable! The windows arrived within the time I was told they would and an appointment was made for the next day. They arrived on time and installed the windows this morning and cleaned up before leaving. Everyone from sales to installer were friendly and helpful. My windows are beautiful! Love them. I highly recommend Window Depot if you are in need of windows. - 11/15/2022read moreread lessMark PayneNew Windows - 3-5 WDepot of Raleigh gave us a superior experience both in service and quality of product! Our home is in a historic district and the windows had to meet exacting standards . . . WDepot exceeded all criteria and most importantly, from our first discussion on, understood precisely what we needed. My wife and I would heartily recommend this company to anyone looking for quality, value, and professionalism in a window product!!! - 12/13/2022read moreread lessMelissa JohnsonHad a great experience from start to finish! From Jobe at Window Depot to the guys contracted to do the job. The windows look fantastic and they even sent a thank you jar of cookies after the job was finished. Would recommend to anyone looking to replace their windows! - 9/21/2022read moreread less
- Gary HoltMy wife and I are well pleased with the windows that were furnished and installed by Window Depot. We replaced five aluminum windows in our sunroom with their silver star windows and it made a big difference in the temperature of the room. We also like the ease of operation. The installers were very professional and courteous and did a good job cleaning up the area when they were done. we would recommend them to anyone looking for replacement windows. - 4/22/2022read moreread lessChristine FieldsI could not be more pleased with my windows. Brad and his team were most helpful anf cortious at working out a plan of what i needed. They were prompt. Robert and Anthony for my whole house in one day. They performed superb, professional craftsmanship giving my house a more modern appearance. Everyone a came contact with was nice.... Elizabeth and Lisa were great in the office. I highly recommend them!!!! - 4/06/2022read moreread lessRose and Jim GattusoWe used Window Depot to replace two windows in our home. One was a double window, and the other was a large triple window with an "eyebrow" transome above. This was not a standard size or configuration, and required a custom solution. From the initial visit and prompt quote from Scott, communication and scheduling with Lisa in the office, detailed measurements from Dave, and ongoing support from Jobe we had an excellent experience with Window Depot. It took some creative problem solving to develop a final configuration that matched the style of the home, right down to matching grids and details. The product we placed on order was truly a design and style which fit our home and preferences. The windows were manufactured and ready for installation ahead of the estimated date. On the day of installation Dave arrived on time. The double window installation went smoothly, but upon removing the existing triple window and transome damage to the existing framing was uncovered. Dave worked with our contractor to coordinate what he would need, and the framing was replaced to accommodate the new window. Jobe helped us to have Dave return on the day we needed, and Dave did a masterful job of installation of the window and transom. The finished project is very solid, looks beautiful, and will enhance the appearance and comfort of our home for many years. We couldn't be more pleased with Window Depot and how they worked with us to find and customize the right product, and also helped us get through the situation with the unforeseen damage, all leading to a fantastic result. We're thankful to Scott, Lisa, Jobe, and Dave, and would absolutely trust Window Depot with additional projects for our home. - 4/05/2023read moreread lessDesiree DeckerWindow Love! I understand for most windows are easy, but for us it took 6 years to save for these things. The only way we got it done was with Window Depot. The salesman Dave was real and able to meet our needs by discussing options and not trying to upsell us out of the job, he understood our needs and met us at the door with a smile. The warranty is huge and made the decision to go with Window Depot even easier. The installers where amazing! To be honest my favorite people on the entire job is always the installers. They are the guys that actually do the work and it seems at times they unsung. So I am singing for them. My windows wraps are near perfect, seams and all. They took the needed time to make sure I was satisfied before they left, they cleaned up, and even did the job a day early! The road noise has almost stopped which speaks to quality, and the promise kept by the salesman. We are both blue collar around here, and this was a small job I am sure but the entire process was seamless. They have a great Crew from Lisa on the phones to the gentlemen that came to the house! This is the company that wants to keep all it customers no matter the walk of life and that is rare is this me first society we live in. So thank you Window Depot, Thank you Robert for doing the work, thank you for caring about the job, thank you for working in cold weather and rain, and putting with folks looking over your shoulder or asking stupid questions. Thank you! I appreciate you and am so thankful! Cheers! - 2/09/2022read moreread less
- Ray MartinA most excellent experience. They sent a terrific / experienced / talented technician to do the installation. They gave us a good price. They worked quickly and professionally. And if anything is even slightly off, they make it right. I recommend them and would use then again. - 12/05/2022read moreread lessJ FUpgrading the entire house with new windows is a pretty big investment, but Window Depot made the process so easy. From getting an estimate, to payment and install, they were a pleasure to work with - I would recommend them to anyone. We are so happy with our new windows - it looks like a new house! - 4/05/2022read moreread lessVirginia SeefriedHad Window Depot install our new grid less windows. Dave was very professional and knowledgeable.We had a crack in one window and it was replaced when it came in.Robert and Anthony were also great and they cleaned up their mess.Ashley was easy to talk on the phone and also was very professional. Run don’t walk to get your windows from Window Depot. - 5/14/2021read moreread lessNicole BorgstromGot quotes from 3 companies. This was the only one that had not outrageous prices. They came to put in window and sliding door and were very nice. Worked fast, windows and door look great. Some issue with sliding glass door screen but they sent out someone to fix a few weeks after. I'd work with them again. - 7/29/2022read moreread lessRosy AlexanderGreat customer service, very responsive, professional, and kind. The whole team from sales to install were pleasant to work with and the finished work look awesome! Really happy with our new windows and highly recommend if you need new or replacement windows and install! - 9/05/2023read moreread less
- Ginger J.I am thrilled with the entire process of getting new windows. The Salesperson was prompt, respectful, accurate and professional. It took a while for our windows to come in, but it was well worth the wait. Ashley, the Admin Asst, kept in touch with me, was very professional, friendly and kind. The installers arrived on time, did a beautiful job, completely cleaned up after themselves and we cannot be more satisfied. My only regret is not having ALL our windows replaced at the same time. Hopefully, next spring we'll arrange for the remaining windows done. - 9/10/2021read moreread lessSarah TerrellCan’t recommend Window Depot enough! From the first time Scott came out to give us an estimate to the very end was a great experience. I asked about a million questions and never felt like I was being a nuisance. They were patient, understanding and accommodating. Dave walked me through what the process would look like for us and what we could expect. The crew showed up on time everyday and even stayed late to finish the job! We had some pretty significant wood rot in our framing and they fixed every last bit of it. The crew was professional and kept the area clean! Jobe kept up communication from scheduling the job to picking up the materials when it was all over. One of the best moments for us was that there were no surprise charges at the end! What we were quoted is what we paid and for that we are EXTREMELY thankful! - 6/08/2023read moreread lessMark PayneWindow Depot USA of Raleigh replaced 7 windows in our home and from start to finish did a thorough, professional, and superior job! We live in a historic district and they fulfilled the stringent standards required with ease! I would recommend Window Depot to anyone . . . Exceptional value and work are hard to come by these days and you can expect no less from this company! - 12/05/2022read moreread lessLinda C.I am completely happy with my new windows and every aspect of working with Windows Depot. Dave was a wonderful salesman - experienced and courteous. The installation was done in four hours (two rooms), The new windows reduce street noise and make my home more comfortable. - 4/29/2021read moreread lessCraig LedfordInstall or Completely Replace Vinyl Siding I had a great experience with Window Depot! They came in at a fair price the first time - no haggling - and had the windows installed in half the time initially quoted (Covid supply chain issues)! Highly recommend. - 12/19/2022read moreread lessLee W.I have a 120 year old house, so the walls are thicker than today's houses. As a result, the windows I had, which were put in around the late 70's, were set too far into the exterior siding, something Dave immediately noticed. Dave had the guys install a raised strip around the outside of the brickmold before installing the caps, so now the window frames sit out further and look much better. They also removed the old windows from the outside, leaving the interior trim intact, which was great.
The new windows look fantastic. They also do a much better job sealing out road noise than the old ones, which was important since we live not far from a highway.
Ashley and Dave, as well as Mark the installer and his crew were all top notch professionals. Fast, clean, courteous and way more knowledgeable about their trade than anyone I've worked with on the many projects we've taken on.
Their window line is top quality, AND we got a great deal based on the research I did, other bids, and people I know who have paid way more for windows.
I would not hesitate to recommend them to anyone needing new windows! They rock. - 7/08/2021read moreread lessAmy Callahan PennowWe had an excellent experience with Window Depot. Dave was open, honest, and had the experience needed to ease my concerns with the entire process. He knew timeliness was very important to us so they ended up installing a temporary window (not only on time, but early!) until our one special order window arrived, which he installed himself. They all look so fabulous we refuse to put the blinds back up! - 4/30/2021read moreread less - Walter TurnerI had two particularly difficult window replacements. One had to have brick removed 1st and one had to have bricks added. Window Depot was very good about holding my windows and notifying me when their windows were in so the brickwork could commence. Once the brickwork was done, they found an opening and come out withing a couple of days to put in the replacement windows to minimize the time I had to use painter's plastic dropcloths as my windows. I would definitely use Window Depot again. - 4/04/2023read moreread lessGinger JobsonI am thrilled with the entire process of getting new windows. The Salesperson was prompt, respectful, accurate and professional. It took a while for our windows to come in, but it was well worth the wait. Ashley, the Admin Asst, kept in touch with me, was very professional, friendly and kind. The installers arrived on time, did a beautiful job, completely cleaned up after themselves and we cannot be more satisfied. My only regret is not having ALL our windows replaced at the same time. Hopefully, next spring we'll arrange for the remaining windows done. - 9/10/2021read moreread lessJeff FredetteI recently had the pleasure of hiring Window Depot, and I am delighted to give them a well-deserved five-star review for their exceptional service. From start to finish, every aspect of my experience with this company exceeded my expectations.
First and foremost, the professionalism and expertise displayed by the installation team were outstanding. They arrived promptly, fully equipped with all the necessary tools and materials. The team demonstrated an impressive level of skill and attention to detail throughout the entire installation process.
Moreover, the entire installation process was carried out smoothly and efficiently. The team worked diligently, ensuring that each window was installed securely and precisely. They paid meticulous attention to sealing any gaps, resulting in a tight and secure fit.
Lastly, I must commend the company for their competitive pricing. Considering the outstanding quality of both the windows and the installation service, I believe I received great value for my investment. The overall cost was reasonable and well worth the long-term benefits I am now enjoying.
In conclusion, I cannot recommend Window Depot highly enough. Their professionalism, expertise, top-notch customer service, and exceptional product quality are truly deserving of a five-star rating. If you are in need of window installation services, look no further. This company will undoubtedly exceed your expectations and provide you with an outstanding experience. - 5/26/2023read moreread less - Shane HoranWe had an amazing experience working with Window Depot of Raleigh. Dave was very helpful with picking the correct windows we would need for the job. We are a residential redevelopment company here in the triangle and we focus on more higher end quality flips so we needed higher end quality products for this project. House was built in 1940's and couldn't be happier with how they made the windows work with the house. - 4/29/2021read moreread lessAmy C.We had an excellent experience with Window Depot. Dave was open, honest, and had the experience needed to ease my concerns with the entire process. He knew timeliness was very important to us so they ended up installing a temporary window (not only on time, but early!) until our special order window arrived, which he installed himself. They all look so fabulous we refuse to put the blinds back up! - 4/30/2021read moreread lessA Google UserGot quotes from 3 companies. This was the only one that had not outrageous prices. They came to put in window and sliding door and were very nice. Worked fast, windows and door look great. Some issue with sliding glass door screen but they sent out someone to fix a few weeks after. I'd work with them again. - 7/29/2022read moreread lessRay MartinA most excellent experience. They sent a terrific / experienced / talented technician to do the installation. They gave us a good price. They worked quickly and professionally. And if anything is even slightly off, they make it right. I recommend them and would use then again. - 11/21/2022read moreread less
- Angeline ChereskiNew Windows - 6 + Great people from sales to installing, friendly, responsive, and very clear on the windows I chose and costs. Arrived on time, did a great job and cleaned up before leaving. Dave installed the windows and he showed me the windows before leaving to make sure I was satisfied. If I need more windows replaced in the future, I will definitely be calling them. - 12/13/2022read moreread less