Don’t Settle For A Lack Of Communication From
Your Exterior Home Remodeler In Raleigh, NC

You’ll Be Kept In The Loop
Every Step Of The Way

No one likes being kept in the dark. So, when you’re replacing your windows in Raleigh, NC, effective communication is crucial.

At Window Depot of Raleigh, we prioritize keeping our customers informed and updated every step of the way.

We offer reliable exterior home remodeling services throughout Raleigh, NC. Only amplified by our commitment to crystal-clear communication, exceptional workmanship, and first-class customer service.

Automated Communication Keeps
You Consistently Updated

Technology is constantly evolving, resulting in improvements in service across the board. One area of advancement is in communication. So, at Window Depot, we take full advantage.

Over the years, we’ve implemented automated communication into our service. This has enhanced our ability to keep homeowners up-to-date and informed.

Being left in the dark isn’t a good feeling, especially about something as crucial as a window replacement or front entry door installation. That’s why we’re steadfast in our pursuit of consistent and clear communication.

With our automated communication, you’ll receive reminders about upcoming appointments and confirmations as well. These reminders, from a day ahead to a couple of hours before our arrival, keep you informed and in the loop.

You won’t catch us just popping up at your door.

We communicate. And we’d rather over-communicate than under-communicate.

Your Production Manager Will Be
Your Main Point Of Contact

Once you choose Window Depot of Raleigh, you’ll be assigned a project manager.

They’ll be your main point of contact throughout your exterior home remodeling project.

Whether you’re having your siding replaced or adding a sunroom, your project manager will be with you every step of the way. You’ll have their phone number, and they’ll be available to answer any questions or concerns you may have.

Along with the automated reminders, your project manager will also keep you updated on scheduling. They’ll take care of anything you need, make any necessary changes, manage your remodeling project as a whole, and keep it running smoothly.

Ensuring Your Exterior Home Remodel Is A Success

Communication is also vital on the day of installation. We want to ensure your satisfaction before we call your home remodel complete. Your lead foreman will conduct a walkthrough with you after the installation is complete.

This walkthrough will take you through the remodeled area(s). You’ll see the finished work up close, and you can inspect the windows or entry doors yourself.

We want you to be comfortable and happy with your home before we pull out of the driveway. And our project manager is there to make sure you are.

We Truly Value Customer Feedback In Raleigh, NC

Have you ever heard that communication is a two-way street? We hope so, since we’ll be asking for your feedback. Your experience with our exterior home remodeling service should be outstanding from start to finish. It’s not something you do often, and it should be an enjoyable experience.

We work to keep the process stress-free and deliver stellar results that you’ll love for years to come.

Customer Feedback

About a week after the project is complete, our customer feedback representative will reach out to check in with you and make sure you’re still satisfied with how everything went.

This is when they’ll also ask for your feedback. It’s quick. It’s less than half a dozen questions and will only take about five minutes of your time. We appreciate your feedback and take your opinion of our service to heart.

Effective communication is crucial to our success as a window replacement contractor. We operate with integrity and humility, and ALWAYS treat our customers with respect.

So, if you need an exterior home remodeling service in Raleigh, NC and want a dependable company that will keep you informed every step of the way, contact Window Depot of Raleigh to schedule a free estimate.