Rose and Jim Gattuso3/29/2023
We used Window Depot to replace two windows in our home. One was a double window, and the other was a large triple window with an "eyebrow" transome above. This was not a standard size or configuration, and required a custom solution.
From the initial visit and prompt quote from Scott, communication and scheduling with Lisa in the office, detailed measurements from Dave, and ongoing support from Jobe we had an excellent experience with Window Depot. It took some creative problem solving to develop a final configuration that matched the style of the home, right down to matching grids and details. The product we placed on order was truly a design and style which fit our home and preferences.
The windows were manufactured and ready for installation ahead of the estimated date. On the day of installation Dave arrived on time. The double window installation went smoothly, but upon removing the existing triple window and transome damage to the existing framing was uncovered. Dave worked with our contractor to coordinate what he would need, and the framing was replaced to accommodate the new window.
Jobe helped us to have Dave return on the day we needed, and Dave did a masterful job of installation of the window and transom. The finished project is very solid, looks beautiful, and will enhance the appearance and comfort of our home for many years.
We couldn't be more pleased with Window Depot and how they worked with us to find and customize the right product, and also helped us get through the situation with the unforeseen damage, all leading to a fantastic result.
We're thankful to Scott, Lisa, Jobe, and Dave, and would absolutely trust Window Depot with additional projects for our home.
Nancy Martin12/07/2022
Wonderful experience with Window Depot. Dave did an excellent job installing them. We replaced 27 windows. A couple of grids in the windows were wrong but they immediately ordered the correct ones and replaced them within two weeks. There was no extra charge for the color we wanted. After getting several estimates, we chose them. We are happy we did!
Mark Payne12/02/2022
Window Depot USA of Raleigh replaced 7 windows in our home and from start to finish did a thorough, professional, and superior job! We live in a historic district and they fulfilled the stringent standards required with ease! I would recommend Window Depot to anyone . . . Exceptional value and work are hard to come by these days and you can expect no less from this company!
Ray Martin11/21/2022
A most excellent experience. They sent a terrific / experienced / talented technician to do the installation. They gave us a good price. They worked quickly and professionally. And if anything is even slightly off, they make it right. I recommend them and would use then again.
Angie C11/15/2022
I called Window Depot about getting 5 windows replaced. They were so easy to work with, helpful in making my choices and the price was reasonable! The windows arrived within the time I was told they would and an appointment was made for the next day. They arrived on time and installed the windows this morning and cleaned up before leaving. Everyone from sales to installer were friendly and helpful. My windows are beautiful! Love them. I highly recommend Window Depot if you are in need of windows.
Melissa Johnson9/21/2022
Had a great experience from start to finish! From Jobe at Window Depot to the guys contracted to do the job. The windows look fantastic and they even sent a thank you jar of cookies after the job was finished. Would recommend to anyone looking to replace their windows!
Robert Renjel8/12/2022
Very happy with my dealings with Window Depot. I had 8 windows replaced and will be using them for 5 more. Quick delivery (quicker than most other window dealers in area) and no hassle installation. I would highly recommend.
Immacolata Formisano8/11/2022
I am vety satisfied with the purchase of my new windows, they look great and I chose you among 4 estimates, yours has been the most advantageous plus the best quality. Thank you
Andy Spatz8/03/2022
Window Depot installed 3 new windows. The difference in the amount of light and heat coming in was immediately noticeable. We're looking forward to our AC bill going down from them.
Nicole Borgstrom7/29/2022
Got quotes from 3 companies. This was the only one that had not outrageous prices. They came to put in window and sliding door and were very nice. Worked fast, windows and door look great. Some issue with sliding glass door screen but they sent out someone to fix a few weeks after. I'd work with them again.
Theresa Courage7/14/2022
Everything went well. The work cost exactly what they quoted. Jobe managed the work and he was extremely polite and helpful.
Joshua Rosenthal6/19/2022
Window Depot was good communicating and keeping me updated throughout the process. The window installation was quick, and the quality of work was great!
Deborah Cox6/14/2022
We had Window Depot replace 17 windows and 3 on our shed. We were pleased with the project, both the installation and the quality of the windows. We would definitely recommend Window Depot for replacement windows.
Virginia Jones6/10/2022
All employees were very friendly, helpful, and communicated promptly from the first phone call to completion of the project. We’re very happy with the windows and the work done!
Kaye Hutchins5/07/2022
We are very satisfied with our windows. I highly recommend Window Depot for your window needs. The staff is friendly, the price was nice, and the final result is fabulous.
Brenda Stone4/26/2022
Just had windows installed by Window Depot. C. J. and his crew did a fantastic job. Great experience from consultation to installation. Did not try to upsale and did not talk negatively about competitors. Very professional. Highly recommend!
Gary Holt4/22/2022
My wife and I are well pleased with the windows that were furnished and installed by Window Depot. We replaced five aluminum windows in our sunroom with their silver star windows and it made a big difference in the temperature of the room. We also like the ease of operation. The installers were very professional and courteous and did a good job cleaning up the area when they were done. we would recommend them to anyone looking for replacement windows.
Christine Fields4/06/2022
I could not be more pleased with my windows. Brad and his team were most helpful anf cortious at working out a plan of what i needed. They were prompt. Robert and Anthony for my whole house in one day. They performed superb, professional craftsmanship giving my house a more modern appearance. Everyone a came contact with was nice.... Elizabeth and Lisa were great in the office. I highly recommend them!!!!
J F4/05/2022
Upgrading the entire house with new windows is a pretty big investment, but Window Depot made the process so easy. From getting an estimate, to payment and install, they were a pleasure to work with - I would recommend them to anyone. We are so happy with our new windows - it looks like a new house!
Tracy Farmer3/21/2022
The whole experience was great. From meeting with the salesman to the installation of the windows. I definitely recommend them if you’re looking for windows for your home.
Lisa Winter3/15/2022
We had a great experience with Window Depot. Dave's expertise was key, he knew how to take the old windows out and install the new ones without destroying the existing molding. His in depth knowledge sealed the deal for us and there was no pressure or attempt to upsell. In fact I upsold myself, insisting on triple pane when Dave said we didn't need them, and he gave me a great deal on those. Ashley in the office was super responsive and professional. Pricing was great, a coworker of mine paid almost double what we paid for the same number of vinyl windows. Robert did fantastic job installing them, and we really like them. They look great and let in way less road noise. We had a minor issue with a few of them not staying open, and they sent someone right out to fix them. Could not be happier we went with Window Depot.
Lloyd Pattison3/11/2022
Really happy with Window Depot. The estimator gave me a lot of good information, and didn't try to upsell me on anything I didn't need. Installation was on time, quick and clean. I could not have asked for anything more!
Colleen Foy3/08/2022
Top notice from our salesman through early installation. I would recommend this company for their honesty, quality and follow up. We purchased these windows for a rental property and I will be using them again for my own home when the time comes.
Desiree Decker2/09/2022
Window Love! I understand for most windows are easy, but for us it took 6 years to save for these things. The only way we got it done was with Window Depot. The salesman Dave was real and able to meet our needs by discussing options and not trying to upsell us out of the job, he understood our needs and met us at the door with a smile. The warranty is huge and made the decision to go with Window Depot even easier. The installers where amazing! To be honest my favorite people on the entire job is always the installers. They are the guys that actually do the work and it seems at times they unsung. So I am singing for them. My windows wraps are near perfect, seams and all. They took the needed time to make sure I was satisfied before they left, they cleaned up, and even did the job a day early! The road noise has almost stopped which speaks to quality, and the promise kept by the salesman. We are both blue collar around here, and this was a small job I am sure but the entire process was seamless. They have a great Crew from Lisa on the phones to the gentlemen that came to the house! This is the company that wants to keep all it customers no matter the walk of life and that is rare is this me first society we live in. So thank you Window Depot, Thank you Robert for doing the work, thank you for caring about the job, thank you for working in cold weather and rain, and putting with folks looking over your shoulder or asking stupid questions. Thank you! I appreciate you and am so thankful! Cheers!
Kathy Castor12/31/2021
Great experience with Window Depot. Dave was extremely knowledgeable and upfront. Installers were great and cleaned everything up. I love my new windows!
